Operations | Monitoring | ITSM | DevOps | Cloud

A new start? 2020 came and went, and in the process, it left a mark in history and our lives that won’t be erased. Together, as a community, we all struggled, we all faced new challenges, we all united and did our best to help each other. We are grateful for the effort of our nurses, doctors, carers, scientific, essential workers, and innovators that have led this fight. We also take a moment to remember those that we have lost and those who have been affected the most.

The Sensu Puppet module has seen another major release up to 5.x to coincide with the release of Sensu Go 6. The 5.0.0 bump for the Sensu Puppet module was a chance for us to introduce new features to better support Sensu Go 6, as well as remove code that had been deprecated and no longer needed.

On-demand collaboration happens fast nowadays. Service agents, from IT, HR and other departments, need to collaborate quickly to resolve employee needs before they become larger issues. Great employee experiences demand end-to-end integration and execution at scale. No longer a nice-to-have, productive collaboration has become essential for business continuity and enterprise resilience, as some workers start to return to the physical workplace.

2020 was a year of tremendous dejection and disruption. Imagine if you had told your organization’s upper management that they had to switch their 10,000 or 20,000 strong corporate office to the virtual world back in January 2020. They would have flipped. Despite all the fear and loss that 2020 brought, we capitalized on the opportunities. And even a year later, there are still possibilities galore.

In this blog in the “IT security under attack” series, we wanted to shed some light on an unfamiliar and seldom discussed topic in IT security: the default, out-of-the-box configurations in IT environments that may be putting your network and users at risk. Default settings, and why the initial configuration is not the most secure.

Customer stories are one of the best ways for users to get to know a solution or tool and learn how it can solve their problems. By sharing some of our customers’ OpManager success stories, we aim to help new users and evaluators understand our solution and its wide range of functions. Let’s take a look at how Cross Company used OpManager. Founded in 1954, Cross Company is a 100 percent employee-owned engineering and automation services company.

In May 2020, Google introduced Core Web Vitals, a set of three metrics that serve as the gold standard for monitoring a site’s UX performance. These metrics, which focus on load performance, interactivity, and visual stability, simplify UX metric collection by signaling which frontend performance indicators matter the most.