Mastering regulatory compliance with incident.io
The origin of incident.io goes back to our days building Monzo, a UK-based bank, where Stephen, Pete, and I first crossed paths. As a bank, compliance with numerous regulations was, unsurprisingly, a top priority. When it came to incident management—something we were very involved in—this meant that every aspect of reporting, policy adherence, and root cause analysis (or "contributing factors," as we called it) had to be managed consistently and meticulously.
