Signl4 Users and Teams Setup
The Sigl4 customer Journey series walks users through the process's of Signl4 from Signup to Alerting to Settings. This video goes over the Adding, Editing, and Removing of Users and Teams inside of Signl4.
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Incident Management
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
What are AIOps use cases?
The past decade has seen organizations embrace AI and data analytics at scale. In 2022, IBM found that 35% of organizations have embraced AI—a 4% increase from 2021. The trend of AI adoption will continue to play out in the next several years across virtually every organizational function. At the vanguard of this movement is AIOps, which sees AI used to improve IT operations (ITOps).
Unified event & alert visibility - across your entire technology stack
Disparate, siloed monitoring tools - no coherent view of threats to service availability? Elevate your approach: Hybrid IT Infrastructure Monitoring brings all your IT event & alert information together for unified visibility.
What Is IT Mapping and How Can it Prevent the Next Production Incident?
IT infrastructure mapping is the process of creating a visual topology of a network infrastructure. This mapping process helps understand the geographic and interactive layout of a network, which applications depend on. Using infrastructure mapping for troubleshooting, you can quickly understand the relationship between application issues and hardware issues.
Create Better UX with Incident Response and Service Intelligence
Incidents that impact user experience are some of the most common challenges that IT, security, and operations teams must face. Users have high expectations for application uptime, and organizations are responsible for ensuring applications are available for them. From application performance to user interface design, many factors can affect a customer’s experience—and resulting confidence—in your product’s capabilities.
Say Goodbye to the 'Executive Swoop and Poop' with Status Update Notification Templates
Incidents are unpredictable, but how you share updates with stakeholders doesn’t have to be. Status Update Notifications Templates help teams streamline communication with internal stakeholders during a major incident. We are excited to announce that this feature has added new capabilities.
DataScan transforms incident response & business continuity tests
With more than $80 billion of loan collateral in its systems, DataScan is an industry leader in providing solutions for wholesale asset financing and inventory risk management. The company’s InfoSec leadership understood that they needed to take a whole new approach to incident response and to advance its security maturity. Having multiple tools for managing incidents and conducting business was translating into inefficiencies, prolonged resolutions, and stress.
5 Exciting Predictions for SRE in 2023
SRE is a field defined by its constant evolution: from Google’s in-house secret recipe, to the hottest new practice for the biggest enterprise orgs, to a diverse and holistic mentality practiced by orgs of all sizes. Earlier this year, we co-sponsored the Catchpoint State of SRE survey, where we took the temperature of SRE where it was. Now, as we did in 2021 and 2020, we’ll turn to the future to speculate on what 2023 will bring for SRE.
Sponsored Post
Using AIOps for Better Adaptive Incident Management
An effective incident management strategy is crucial for any business, especially those offering consumer-facing digital services. This is because when incidents occur, they may be easily detected by your users, impact your reputation, and ultimately affect your bottom line. So, to minimize the reach and severity of incidents, your response needs to be swift and effective. One way to ensure your approach meets these requirements is to implement AIOps.
Sponsored Post
Runbook Automation as a Baseline for Controllability and Observability
Some of the highest priorities for engineers - from NOC Engineers, DevOps & Site Reliability Engineers - are the automation and optimization of their production environments. Many companies today face tough challenges with their Network Operations Centers (NOCs) or production environments. These challenges fall into the hands of engineering teams.