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Want to learn more about the best synthetic monitoring tools in 2024? You’ve come to the right place. Synthetic monitoring refers to the process of using a software to test and evaluate the functionality of an application or a website. By following a script, synthetic monitoring mimics the behavior of a user, navigating through pages or filling out forms.

We recently released two new Raygun API endpoints that expose time series aggregations for particular metrics. They enable you to consolidate your company’s metrics into an external dashboard (such as Grafana, Tableau, or PowerBI), correlate errors and page performance with data points that Raygun cannot see, or even perform advanced data analysis.

NiCE IT Management Solutions is pleased to announce the release of the NiCE MongoDB Management Pack v1.1 for Microsoft System Center Operations Manager (SCOM). This latest version introduces several key enhancements, making it even easier to monitor and manage MongoDB environments.

A few weeks ago we released a feature on IncidentHub which gives you a historical view of your monitored services' availability.

When discussing the technical foundations of observability, several key components, often referred to as the “pillars,” emerge. While there is no universally agreed-upon number of pillars, this post will focus on four fundamental elements: metrics, logs, traces, and profiles. Due to the vast amount of data generated by metrics, logs, and traces, sampling is often employed to reduce data volume while maintaining representative information.

Monitoring and Observability of messaging and middleware has and will continue to be a function of increasing importance and this is especially true for organizations in the Financial Services industry. In the financial services industry, observability refers to the ability to monitor, measure, and analyze the performance, health, and security of financial systems, applications, messaging and middleware which power long running processes in real-time.

There is immense pressure on IT. Now more than ever, IT teams bear the brunt of the seismic shift in how people live and work. Delivering service quality while driving innovation is imperative. Yet, IT teams are continually fighting outage fires, managing day-to-day events, updating legacy systems, and navigating IT complexity – while trying to innovate. AIOps and cloud computing sought to address these challenges.

"Transformative Solution" says a Director of IT in a $30B+ retailer. "Best Monitoring and Observability Tool > Splunk," is how a software engineer in a software company labels it. These are only a couple of the terms our customers use when describing the value they are getting from Splunk. With these descriptions in mind, we are elated that Splunk has been named a Leader in the 2024 Gartner Magic Quadrant for Observability Platforms for the second year in a row in this category.

While major outages like the recent CrowdStrike incident dominate headlines, those of us in the trenches ensuring Internet Resilience know that most of our issues are not necessarily global but localized by geography, autonomous systems, or something else. Micro-outages – those elusive, localized incidents – can pose the most persistent threat to observability.