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The latest News and Information on IT Service Management, Service Desk and related technologies.

What is DPDPA Compliance? A Complete Guide

Jul 2, 2026 By Ramya Shah In Motadata

If your organisation handles the personal data of people in India, the DPDPA applies to you and compliance is a legal requirement. The Digital Personal Data Protection Act, 2023 is now backed by the DPDP Rules 2025, and the Data Protection Board of India can impose fines of up to ₹250 crore for a single contravention. The obligation your IT and security teams own most directly is security safeguards under Section 8, and it is one of the first things a regulator looks at after a breach.

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Migrate Apps from VPN to Zero Trust with Ivanti NSA

Jul 2, 2026 By Ivanti In Ivanti

Discover how Ivanti Neurons for Secure Access (NSA) enables IT teams to seamlessly migrate applications from legacy VPN to a Zero Trust architecture — with granular policy controls, real-time visibility, and one-click deployment.

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Ivanti Facilities Management: Smarter Workplaces

Jul 2, 2026 By Ivanti In Ivanti

Ivanti Facilities Management gives your team complete visibility and control — from work orders and room reservations to maintenance scheduling and service requests — all from one unified platform. Explore the solution and see how we help you drive business continuity: Managing hybrid workspaces and compliance doesn't have to be a balancing act. With Ivanti Facilities Management, facilities teams gain a clear, unified view of operations, track every request in real time, and empower their workforce through an intelligent self-service portal.

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ITSM Maturity Playbook Live, Episode 2 | The CMDB is Your Map

Jul 2, 2026 By solarwindsinc In SolarWinds

Join this 5-part series designed to help IT teams move from reactive, fragmented processes to a more structured, connected way of working. Each session focuses on a core area, from incident resolution and CMDB visibility to employee experience, service catalog design, and change governance, giving you practical frameworks you can apply right away. You’ll walk away with: Faster, more consistent incident resolution.

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The Future of Digital Experience in Companies: What Changes with DEX, AI, and the Employee at the Center

Jul 1, 2026 By Almaden AI In Almaden AI

For decades, companies measured IT efficiency through technical indicators: servers up, systems online, equipment working. But does that actually mean a good experience for the people doing the work?

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Almaden AI

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ServiceNow Pricing Explained for 2026: Plans, Tiers, and Hidden Costs

Jul 1, 2026 By Ramya Shah In Motadata

ServiceNow is a powerful, highly customizable platform built for the complex operations of mid-sized and large enterprises. Its strength is flexibility, with modules spanning IT service management (ITSM), IT operations management (ITOM), HR service delivery, customer service management, and security operations. That modular structure is also why ServiceNow pricing is not sold as a standard price list.

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Motadata

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Ivanti Service Management Solutions

Jul 1, 2026 By Ivanti In Ivanti

Discover how the Ivanti Neurons platform delivers a unified, AI-powered enterprise service management experience — from asset management and incident resolution to governance, risk, and compliance. Learn more at ivanti.com.

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How to Audit Different Types of IT Hardware

Jun 30, 2026 By Ignacio Graglia In InvGate

Knowing how to audit different types of IT hardware matters because a laptop, a server, and a network switch fail an audit for completely different reasons. Treating every device the same way during an audit means missing the checks that actually matter for each category, from disk encryption on an endpoint to firmware version on a router.

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Difference Between Elasticity and Scalability in Cloud Computing

Jun 30, 2026 By Ramya Shah In Motadata

In cloud computing, teams use elasticity and scalability as if they mean the same thing. In reality, the two describe different ways a system handles load, and they solve different problems. Mixing them up can be very expensive. You either pay for capacity that sits idle, or your app buckles the moment traffic spikes, and the bill and the incident report both feel it.

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Motadata

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Transform Endpoint Management with AIDriven Automation

Jun 30, 2026 By Ivanti In Ivanti

In just two minutes, learn how our AI-powered platform unifies control across Windows, Mac, Linux, Mobile, and even VR/XR headsets. Discover how to eliminate tedious tasks with automated patching, zero-touch onboarding, and self-healing capabilities—allowing your team to focus on strategy instead of firefighting. What you’ll see in this video.

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