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The latest News and Information on IT Service Management, Service Desk and related technologies.

How Hackers use Unexpected Skills to Break their Targets

Click here to view the full video. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Mastering ITSM Implementation: Your Comprehensive Guide - Infraon ITSM

Ready to level up your tech game? Dive into our comprehensive video guide on IT Service Management (ITSM) implementation. Explore the world of efficient tech management, uncovering ITSM's significance, benefits, and best practices. Learn how automation within ITSM transforms your operations, predicting issues, ensuring reliability, and accelerating your business growth. Navigate potential challenges with confidence and empower your organization to achieve seamless ITSM implementation. Tune in to unlock the secrets of successful ITSM adoption and lead your tech landscape to new heights!

The Ultimate IMACD Process Guide for Seamless Transitions in 2023 - Infraon

Whether it's mergers, relocations, or technological upgrades, organizations face challenges. That's where IMACD comes in - Install, Move, Add, Change, Disposal. It's a structured framework that ensures smooth transitions, minimizing disruptions. In this video, we'll break down the IMACD process, step by step. You'll gain a deep understanding of how each phase contributes to a seamless transition. From setting up new systems to retiring outdated ones, IMACD is your roadmap for navigating change in the business world.

Explore the Power of Link Monitoring for Seamless Network Performance! Infraon

Welcome to our latest video! If you're a network admin striving for flawless data flow within your systems, you've come to the right place. In this video, we delve deep into the world of Link Monitoring and its incredible potential to revolutionize your network's performance.

Network Security In an Age of Remote Work

While remote work and hybrid work have always been a thing, they've recently become more popular, and that’s created new challenges for network security. Some companies embrace remote work and/or hybrid work; some try to limit or reverse the trends. For some internal teams, remote work is easily achieved and often preferred. In other cases, in more hands-on and collaborative efforts, being physically onsite can be important.

There's an app for that: How low-code tools boost finance productivity

It’s no secret that finance organizations are ripe for disruption. Managing money has always been a manual process, from securing payment orders to renewing licenses, and everything in between. That's why ServiceNow Chief Financial Officer Gina Mastantuono invested in a formal citizen development program. She wanted to encourage all finance employees to lean into no- or low-code tools, such as App Engine Studio, to build applications.

ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your Business

Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM characteristics and capabilities to non-IT teams and departments.

Adopting a Zero-Trust Strategy

View the full clip here. Visit ivanti.com/ZT Zero trust security — anywhere Working from everywhere means employees need access to corporate apps and data from any device, anywhere, anytime. This is a new level of freedom — and a new level of vulnerability. Navigate this new landscape with security that’s purpose-built for Everywhere Work. Get edge-to-edge security for every device, every user, every application and every network everywhere.