Operations | Monitoring | ITSM | DevOps | Cloud

One of the biggest causes of concern to IT departments across the globe is shadow IT. Uncontained, it can cause duplication, unnecessary costs, and compliance issues. To manage and mitigate risks, IT managers need to understand what shadow IT is, its risks, and how organizations can proactively address them. In this regard, IT Asset Management solutions incorporate capabilities that help organizations implement protection measures and build a culture of cybersecurity.

Recently, Brandon Woods of Keysight Technologies shared two workflows that his team was able to implement with Nexthink Flow – allowing them to save time by solve problems more quickly and without human intervention.

Microsoft's release of Windows 10 modernized how IT teams approach device management. Windows 10 is not a strict evolution of Windows 7 and 8. It’s an evolution of Windows Phone 8 and 10, where an MDM API was available to manage all aspects of a device, such as DLP, restrictions, software distribution and so on.

ITSM, which stands for IT service management, is a strategy for delivering IT services and support to an organization, its employees, customers and business partners. ITSM focuses on understanding end users’ expectations and improving the quality of both IT services and their delivery. In the early days of computers, employees relied on the company IT department for help whenever a computer issue arose.

The right KPIs are critical for optimizing IT management lifecycles. With the right set of metrics, organizations can objectively measure their IT function’s performance and identify areas for improvement. These service and operational KPIs often act as a compass, guiding IT teams to help drive operational excellence and achieve strategic alignment with organizational goals.

In today’s fast-paced digital world, the importance of network monitoring is growing by leaps and bounds. With real-time network monitoring, businesses can transform their user experiences and drive unstoppable growth. Whether you run a small business or a large corporation, incorporating network monitoring tools can help in the smooth functioning of your networks. Join us as we unveil the top benefits of network monitoring in the modern business landscape.