Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Everything You Need to Know about Software Asset Management Solution - Infraon

Are you ready to unleash the full potential of software asset management and take your business to new heights of success? Join us in this transformative journey and optimize your software management like never before! In our captivating video, we take you on an exciting journey through the world of Software Asset Management (SAM)! Join us as we explore the key benefits of SAM, from cost reduction to risk mitigation, and dive into the different types of solutions available, including on-premises, cloud-based, and mobile options.

The Basics of Cloud Infrastructure Management

Cloud Infrastructure Management is the most efficient way to manage your IT resources in a flexible and decentralized way. This type of IT infrastructure provides the scalability, flexibility, and cost-effectiveness required to meet the dynamic demands of organizations of all sizes. Because of this, many business in today's work environment opt for this model.

Optimizing Your Business with Hardware Asset Management Software - Infraon

Are you struggling to effectively manage your hardware assets? Look no further! In today's technology-driven business landscape, hardware asset management is essential for optimizing efficiency, reducing costs, and mitigating risks. But how can you streamline this process? In this video, we'll walk you through the essential components of a hardware asset management system and the processes involved in implementing an effective system. Learn how to understand different asset types and their categories, and identify best practices for efficient asset management.

Shaping the Future of ITSM with AI-Enabled Collaborative Workspace

In this interconnected business landscape, communication and collaboration are paramount for organizations to be competitive. That’s why the role of AI-enabled collaborative workspaces in ITSM cannot be understated. As the demand for seamless, proactive, and contextual IT services grows, organizations must capitalize on their potential to stay ahead of the curve.

Breaking Down the Ransomware Index Spotlight Report Ep. 20 | Security Insights Podcast

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere. 👷‍♀️ Exceptional employee experiences Any device. Any location. Ensure proactive, efficient service so employees can work how they want.

AI-Powered Ticket Automation: All You Need To Know

With advancements in technology, the integration of AI ticketing systems and automated ticketing systems has revolutionized the way organizations manage their ticketing processes. In this blog, we will delve into the world of AI-powered ticket automation, exploring its benefits, features, and how it can transform your business.

Optimize Your Business with a Fixed Assets Management System - Infraon

Are you facing challenges in effectively tracking, managing, and optimizing your fixed assets? Our latest video unveils the transformative benefits of a Fixed Assets Management System! Learn how this groundbreaking software revolutionizes businesses by efficiently tracking, managing, and optimizing their valuable fixed assets. Whether it's physical assets, intangible assets, or real estate, this comprehensive solution empowers organizations to make informed decisions, enhance financial control, and drive operational efficiency.

Norway's Government Agencies Breached by Zero-Day Attack (CVE-2023-35078)

In a recent cyber attack that sent shockwaves through the security community, a group of hackers exploited a zero-day vulnerability, CVE-2023-35078, in Ivanti's Mobile Endpoint Management software (EPMM), compromising several Norwegian government agencies. The breach, which targeted twelve government ministries, has raised concerns about the potential risks faced by thousands of other organizations that might be vulnerable to similar attacks. Keep reading to understand the extent of the exploit.