Operations | Monitoring | ITSM | DevOps | Cloud

We have unveiled several exciting announcements recently, from the launch of Ivanti Neurons to all of our strategic partnerships and integrations (see the details on Intel and Qualys). In fact, we have had so much content to announce that we've needed to create a whole new blog category! But this train is not slowing down any time soon.

In the life of a hardware asset, there is only one point when we know for sure we have what we purchased: When we first receive the asset. This hardware asset scenario reminds me being a little kid and playing catch with my neighbor. I would take a new baseball out of the package and throw it over the fence to him. He would catch it and then throw it back. Sometimes he would try to trick me and throw a different ball back over the fence: an old baseball, a softball, and one time a soccer ball.

Who doesn’t like a good ole’ game of “Guess how many M&Ms or marbles are in that jar”? Are you off by 20, 50, or by a couple hundred? Or maybe you’re fairly close estimating the number of spheres in a confined space. Now think about your IT assets in your organization. Are all of them accounted for? Where are they located? Take a guess. Guess again. A miss is as good as a mile.

Identity & Access Management (IAM) is the central administration of identities and access rights in a company. Authentication and authorization are essential components with which identities are managed and access rights for linked solutions, systems, applications and resources are controlled. It may sound complicated, but this can be easily explained using a practical example.

There’s no debating the value of digital transformation when it comes to optimal business performance, but for many IT leaders, some digital initiatives are pushed to the backburner due to other priorities. Over the last few months, COVID-19 has forced a number of those initiatives to the top of the list. From businesses transitioning to remote work, to schools closing, to travel plans being canceled, no one was fully prepared for what the world would face this year.

Our latest announcement comes in the form of another exciting partnership, this time with Qualys! A leading provider of disruptive cloud-based IT, security, and compliance solutions, Qualys has integrated Ivanti Patch Management technology into their Qualys VMDR (Vulnerability Management Detection Response) platform.

I’m excited that ServiceNow has been named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools. We were recognized for our Software Asset Management (SAM) solution, which we believe helps reduce software costs and mitigate license compliance risk with actionable IT insights. We think It’s a great example of how ServiceNow makes work, work better for people. ServiceNow innovates by listening to our customers.

As an executive your focus is always on delivering the most value from every investment. Value for your customers, and of course value for yourself. Yet there are so many places in the value delivery process where things can – and do – go wrong. The term “value stream” describes the end- to-end process of developing and delivering software to your clients.