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The latest News and Information on IT Service Management, Service Desk and related technologies.

InvGate

What is Software Metering? Definition, Scope, and Software

Mar 2, 2023 By Melisa Wrobel In InvGate
When we talk about IT Asset Management (ITAM), the first thing that comes to mind is hardware devices, like computers and peripherals. But ITAM also covers software assets, which are equally important and need to be managed appropriately. This is where software metering becomes an essential feature for IT agents and managers. The thing about software is that you not only need to know its license status but also its state in relationship with other assets.
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nexthink

Your Service Desk Is Struggling - Amplify Can Help

Mar 2, 2023 By Lucas Videla In Nexthink

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).

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solarwinds

The Future of Software Supply Chain Security With SolarWinds

Mar 1, 2023 By Tim Brown In SolarWinds
The pandemic undoubtedly accelerated the growth of digital transformation and the rising use of open source, containers, and APIs. Along with this comes an even more pressing need to focus on software supply chain security. The exponential growth of applications and digital commerce has met with unprecedented security breaches.
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S1E1: Maximize service uptime with efficient incident management workflows - Masterclass 2023

Feb 28, 2023 By ManageEngine In ManageEngine
In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more. Useful resources Follow us on social.
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solarwinds

Sweet Trick! Mastering O11y for Cloud-Native Technologies

Feb 28, 2023 By Melissa Palmer In SolarWinds
Using the cloud can be challenging. Everyone likes to tell stories about a surprise cloud bill they received and laugh, but let’s be honest: it’s happened to all of us. When dealing with complex cloud environments and cloud-native architectures, gaining visibility into the state of the environment is critical. Today, developers are looking to monitor how things are working and performing as part of every step in the software development life cycle.
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Dr. Srinivas Mukkamala and Dave Shepherd at MWC23 | Mobile World Congress on SiliconANGLE theCUBE

Feb 28, 2023 By Ivanti In Ivanti
Lisa Martin and Dave Vellante of SiliconAngle’s TheCube discuss mobility, cybersecurity, and the future of business and technology with Ivanti’s Dr. Srinivas Mukkamala, Chief Product Officer, and Dave Shepherd, VP of Sales Engineering. MWC2023 focuses on big topics around 5G, 6G, immersive technology like AR and VR, and mobile infrastructure – and how they’re shaping our industry and creating a brighter future. All of these and more were on display in the first 2 days of the event, including the keynote speakers and show floor.
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S1E1: Maximize service uptime with efficient incident management workflows [Cloud]

Feb 28, 2023 By ManageEngine In ManageEngine
In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus Cloud to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus Cloud can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more.
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InvGate

Dropbox vs. Google Drive vs. OneDrive: Which is Better for your Business?

Feb 27, 2023 By Jorge Farah In InvGate
Choosing the right file storage and collaboration platform can be tough, with so many options on the market. The market is filled with options, and they can seem pretty similar on the surface. Therefore, we'll oppose Dropbox vs. Google Drive vs. OneDrive to see precisely how they differ. To begin with, they are all cloud-based file hosting services that facilitate working and collaborating in the digital workplace.
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nexthink

How to Perform a Proactive System Cleanup to Improve System Performance

Feb 24, 2023 By Kruthika SU|Manoj Kumar In Nexthink

Device performance issues can arise due to insufficient drive space, this may be one of the largest drivers of device issues. These issues can block OS updates and escalate to BSOD, requiring a hard reset of the device. Although, these are common issues, the business implications of them at scale cannot be overstated. Employee productivity drops and deadlines are missed. This in turn can lead to the business not meet its objectives. Don’t let low system space derail your business.

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